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Totally agree with every word regards gasket failure.
Our 15 year old WB Greenstar Si timer was playing up and was due a service.
After much banging he showed me a blown gasket, parts of the wiring loom that had started to melt and a distorted baffle..all caused by broken seal.
Had to comeback next day and took over 2 hours to replace cylinder, damaged electrodes, fit new baffles and wiring loom.
British Gas have been instructed to check yearly if never replaced or yearly after 5 years when fitting a new one.
Timer started working fine after all the other work
I can't rate Richard highly enough. After an intermittent but frequent problem on our 10 year old boiler, our regular boilerman recommended replacing it. We decided to get a second opinion and I'm glad we did. Richard was forensic and thorough and great value for money. He came up with a solution no-one else had thought of. 6 months on, it's still working. He saved us £2,500 and will definitely be our first choice every time.
i give richard a ring on tuseday he came wednesday serviced the boiler and also fixed my presure loss problem and was very pleased with is service and cost would very much recomend a1 service
Richard came today to fix a problem with our boiler. Communication was excellent before he arrived. Once he arrived he quickly identified the issue as well as a couple of knock on effects said issue had caused.He clearly explained what he needed to do to fix all the problems and what the cost would be before he started the work. He was very professional, thorough and carried out the work quickly. I can assure you this is someone that knows his trade inside out and does not do things half heartedly. Everything was done to the highest standards. If you're looking for someone to repair or service your boiler or as in my case both. Look no further than Richard.
We used Richard for a job when we moved into our new home (April 2019). Excellent communication, he knows what he's on about, told us what needed to be done & quoted a fair price for the job. Would highly recommend.
Found Richard on google search as was looking for a Worcester Bosch specialist. We had been without heating and water for a week after a previous engineer serviced our boiler and left it without water therefore nearly destroying the boiler.
Richard came out the following day I called him and while speaking to him on the phone I could tell he knew his stuff.
If I could give Richard 10 stars I would.
Professional and efficient is an understatement. As our boiler is in the loft he took photographs and showed us the problems. He explained in detail what was required and why.
He took time to examine every seal and every valve. He got our boiler up and running and solved a separate issue with that we had been suffering with for many years. He spent 3 hours in the most uncomfortable position on a loft ladder and remained polite and professional at all times. Left everything clean and tidy too.
Can’t praise him enough really.
I will be sure to use Richard for all future services and repairs and will recommend him to family and friends.
Thankyou for saving our Christmas Richard
Leaking boiler searched internet came across Heat Solutions read reviews and gave them a call,so glad I did,spoke with Richard who arrived when he said,very nice guy polite and pleasant and knew his stuff.He repaired the leak and I asked about a service while he was at my home as the boiler had not had one since it was installed in 2008[ my suggestion not his],well over an hour it took for service many thanks to Richard,told the story to my neighbour who asked me for his contact details for himself and his daughters gas boilers.
As per the other reviews, I found Richard to be professional and polite. He came the day after I first called, turned up when he said he would and worked cleanly and efficiently.
He serviced our boiler and fixed an overheating problem, which was traced to the cylinder thermostat, for a price that I thought was very reasonable.
I would certainly use Richard at Heat Solutions again and recommend him to anyone with a heating system issue or a servicing need.
Very very impressed. The other reviews on this site reflect accurately the professionalism and service which I experienced when my boiler stopped working.
I found Richard's number on the internet because didn't know any heating engineers so was a bit wary but the reviews looked good. Richard very quickly diagnosed the problem and it was repaired within 24 hours at a very fair price. He also spotted a few longstanding leaks and got these sorted too.
He clearly knows his stuff, enjoys his job and will go the extra mile.
Can't praise enough, would wholeheartedly recommend.
Found Heat Solutions online and after reading the reviews thought we'd give them a try. Richard was very knowledge, polite and helpful and after phoning on Thursday, he came to fix the boiler on Saturday. We were impressed with his work and we asked him to book us in for a boiler service - which he did on the same day. Excellent service, would highly recommend, we will definitely be using the company to service our boiler again.