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Richard came today to fix a problem with our boiler. Communication was excellent before he arrived. Once he arrived he quickly identified the issue as well as a couple of knock on effects said issue had caused.He clearly explained what he needed to do to fix all the problems and what the cost would be before he started the work. He was very professional, thorough and carried out the work quickly. I can assure you this is someone that knows his trade inside out and does not do things half heartedly. Everything was done to the highest standards. If you're looking for someone to repair or service your boiler or as in my case both. Look no further than Richard.
We used Richard for a job when we moved into our new home (April 2019). Excellent communication, he knows what he's on about, told us what needed to be done & quoted a fair price for the job. Would highly recommend.
Found Richard on google search as was looking for a Worcester Bosch specialist. We had been without heating and water for a week after a previous engineer serviced our boiler and left it without water therefore nearly destroying the boiler.
Richard came out the following day I called him and while speaking to him on the phone I could tell he knew his stuff.
If I could give Richard 10 stars I would.
Professional and efficient is an understatement. As our boiler is in the loft he took photographs and showed us the problems. He explained in detail what was required and why.
He took time to examine every seal and every valve. He got our boiler up and running and solved a separate issue with that we had been suffering with for many years. He spent 3 hours in the most uncomfortable position on a loft ladder and remained polite and professional at all times. Left everything clean and tidy too.
Can’t praise him enough really.
I will be sure to use Richard for all future services and repairs and will recommend him to family and friends.
Thankyou for saving our Christmas Richard
Leaking boiler searched internet came across Heat Solutions read reviews and gave them a call,so glad I did,spoke with Richard who arrived when he said,very nice guy polite and pleasant and knew his stuff.He repaired the leak and I asked about a service while he was at my home as the boiler had not had one since it was installed in 2008[ my suggestion not his],well over an hour it took for service many thanks to Richard,told the story to my neighbour who asked me for his contact details for himself and his daughters gas boilers.
As per the other reviews, I found Richard to be professional and polite. He came the day after I first called, turned up when he said he would and worked cleanly and efficiently.
He serviced our boiler and fixed an overheating problem, which was traced to the cylinder thermostat, for a price that I thought was very reasonable.
I would certainly use Richard at Heat Solutions again and recommend him to anyone with a heating system issue or a servicing need.
Very very impressed. The other reviews on this site reflect accurately the professionalism and service which I experienced when my boiler stopped working.
I found Richard's number on the internet because didn't know any heating engineers so was a bit wary but the reviews looked good. Richard very quickly diagnosed the problem and it was repaired within 24 hours at a very fair price. He also spotted a few longstanding leaks and got these sorted too.
He clearly knows his stuff, enjoys his job and will go the extra mile.
Can't praise enough, would wholeheartedly recommend.
Found Heat Solutions online and after reading the reviews thought we'd give them a try. Richard was very knowledge, polite and helpful and after phoning on Thursday, he came to fix the boiler on Saturday. We were impressed with his work and we asked him to book us in for a boiler service - which he did on the same day. Excellent service, would highly recommend, we will definitely be using the company to service our boiler again.
I rang Richard after finding him through Google this morning after my boiler switched itself off because of low pressure - he talked me through how to fix the problem myself (rather than take the opportunity to make a quick buck by coming out to do it himself) and I now have hot water again! I am so impressed and am adding him to my contacts book for all my future boiler needs! So happy find such a helpful and honest tradesman! Thank you Richard!
I did a few searches before booking Richard as my glow worm boiler is around 18 yrs old and i didn' t want someone to just renew without testing properly.
Richard was great, thorough, pleasent and fair. He spent time and got it working again without parts and serviced it too. I will recomend him outright. Thanks Richard
Richard came to look at our boiler the day we called, which is pretty much unheard of these days and very rare indeed. On his arrival his diagnosis of the issue with our pressure loss was comprehensive and explained in a succinct manner, he managed to solve the pressure issue and also recommended action on anything else such as advisory details that we should observe should any other issues arise. I fully recommend Richard as he is a pleasant, diligent, reliable and experienced engineer.